Privacy Policy

We collect personal information you provide when you request a quote, use the registration checker, book a service, call or email us, or otherwise contact us. This may include:

• Your name, phone number and email address
• Your vehicle registration, make, model and related vehicle details
• Your service or delivery location and any access information
• Details of your enquiry, booking or any battery purchased

We may also collect technical information automatically, such as your device type, browser and pages viewed, through analytics tools that help us improve the website.

We use your personal information to:

• Respond to enquiries and provide quotes
• Match the correct battery to your vehicle and confirm fitment
• Arrange delivery, installation and bookings
• Process orders and provide warranty support
• Improve our website, products and services

When you use the registration checker, we cross-reference your registration against third-party vehicle and battery databases to suggest a likely battery match and estimated price. These results are a general guide only and are confirmed by us before any order or booking is accepted.

We are not responsible for inaccuracies contained within third-party databases. See our Terms & Conditions for more detail.

We do not sell your personal information. We may share it with trusted service providers who help us operate our business — such as delivery and installation technicians, payment processors, email and hosting providers — and only as needed to deliver our services. We may also disclose information where required by law.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, but we work to safeguard the information we hold.

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.

Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown above.